FAQs

Q: What is Fear Overload Scream Park?

A: Fear Overload Scream Park is the Bay’s SCARIEST and most elaborate haunted house event! This terrifying walk-through has two unique themes, filled with countless scares and trained actors. Get psychologically consumed by our extraordinarily detailed sets designs that leave you wondering how to get out of this real-life horror movie.

Q: What are your COVID-19 precautions?

A: We have taken the following steps for your safety:
1) We have made contactless enhancements by removing items dangling and tight spaces.

Q: Where is Parking?

A: Parking is free and on-site. Park at the 24 Hour Fitness parking lot and enter the mall.

Q: Are bags allowed?

A: Yes but only small purses or handbags are allowed, no medium to large bags or backpacks are allowed past the ticket booth and or into the mazes.

Q: Are the walk-throughs handicap accessible?

A: Yes.

Q: When are lines the shortest?

A: Lines are shortest on Monday through Thursday, Sundays, and right at opening time. Additionally, you can skip the general admission lines by purchasing Fast Pass Admission or Immediate Admission.

Q: Will the event be cancelled for bad weather?

A: No. This haunted houses and queue areas are 100% indoors.

Q: Is there an age minimum?

A: The haunted houses are not recommended for children under the age of 12. Children under 12 should arrive with an adult.

Q: Am I allowed to wear a costume?

A: Yes. Costumes are permitted, except for masks, oversized costumes and handheld items such as plastic (or real) weapons.

Q: If I enter the event near closing time, will I still be able to enter both haunted houses?

A: Yes. The event will remain open until every customer in line has been able to go through both haunted houses.

Q: What is Fast Pass Admission?

A: Fast Pass Admission includes access to everything at Fear Overload Scream Park, and allows you to use the Fast Pass Admission line to get into the walk-throughs faster, which has about 1/3 the wait time. Purchase Fast Pass tickets on the Ticketing Page.

Q: What is Immediate Admission?

A: Immediate Admission includes access to everything at Fear Overload Scream Park and allows you to skip both the General Admission line and the Fast Pass line so that you skip right to the front (usually 5 minutes of wait time). Quantities are limited and will sell out, so purchase these tickets early on the Ticketing Page.

Q: Where can I get tickets?

A: Purchase online tickets here. We do not sell tickets on-site.

Q: What is the refund policy?

A: There are no refunds or exchanges allowed.

Q: What is Glow Stick Fright Nights?

A: You and your friends get only one glow stick to survive both haunted houses. The lights have been shut off. This special event is open only on our November dates.

Q: Are there discounts for large groups?

Yes. Fear Overload Scream Park offers 20% off for groups of size 20-49 and 30% off for groups of size 50 or more. These group discounts must be purchased at least 48 hours in advance. Please contact info@fearoverload.com to get started.

Do you have another location?

Yes! Also check out our Sacramento location!

Now At New Location | Newark CA