Fear Overload Scream Park reserves the right to refuse admission to anyone. You will experience intense audio, lighting, extreme low visibility, strobe lights, fog, special effects, and overall physically demanding environments. You should NOT enter the haunted houses if you suffer from asthma, heart conditions, physical ailments, respiratory or any type of medical problem, claustrophobia, any mental illness, are prone to seizure, or are pregnant.
DUE TO COVID-19, guests with the following symptoms MAY NOT ENTER: recent fever, flu-like symptoms, sore throat, or cough.
Do not enter the attractions if you are intoxicated, wearing any form of cast, medical brace, using crutches, or have any type of physical limitations. Do not enter the attractions if you are taking any type of medication or using drugs of any type. You will not be admitted if any of these conditions are notified to our staff.
Fear Overload Scream Park is not responsible for lost or stolen items. Do not take your phone out of your pocket. Leave all valuables at home.
By entering the haunted houses at Fear Overload Scream Park, you acknowledge that the attractions may be inherently dangerous and that they are extremely dark. Enter at your own risk. You must be extremely vigilant. By entering, you voluntarily assume the risk of personal injury or death.
BY VISITING THE PROPERTY, YOU VOLUNTARILY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19
We have taken enhanced health and safety measures – for you, our other guests, and our associates. You must follow all posted instructions while visiting the property. An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the CDC, senior citizens and guests with underlying medical conditions are especially vulnerable. If you are exhibiting any COVID-19-related symptoms, you should not enter or remain on the property.
Help keep each other healthy.
We respect your right to privacy and understand your desire to safeguard your personal information. As part of this Online ticketing process, we collect information about you, such as your name, address, and credit card information. Only the information that you provide is collected, no other. We may have links to other sites; please note that we do not control the privacy practices of other sites we may link to, and their policy may differ from ours.
While making your purchase, all your information is encrypted so that private information stays private. Also, we use an encrypted connection to transmit your payment information to our credit card processors.
We do not use “permanent” cookies; only “session” cookies. Session cookies do not contain any personal information. They only exist while your web browser is open, and are used to maintain your connection to our web servers.
Your information is stored in a secured database on servers housed in a secured data center. Firewalls, virus protection, physical security and other security technologies are all in place to protect our databases and your information.
We take extra precautions with credit card information. We require CVV (Card Verification Value) numbers to be entered with credit card numbers to prevent fraud. We do not store all of the credit card information you provide, e.g. we do not store your CVV number. We encrypt credit card numbers; we never store credit card numbers in plain text. Also, we never display a complete credit card number on any of our reports or pages; not even for our own employees.
We do not solicit information from children.
Your Online ticket purchase requires users to register and/or input certain personal information. We limit the requested information to that information which is reasonably required to process the transaction and identify you apart from other customers.
We never provide credit card information to anyone other than our credit card processors, and then only for the purpose of collecting payment.
We use your email address to send you a confirmation of your purchase. That confirmation email does not include your complete credit card number.
If we have trouble processing an order, or you need assistance, we use private information such as your email address or phone number to contact you. We may also use this information to notify you of event cancellations or changes.
We never sell, swap, trade or rent private information to anyone, except as described above.
DO NOT ENTER if you have a recent fever, flu-like symptoms, sore throat, or cough.
Face masks are required upon arrival and entry. Cover your mouth if coughing or sneezing. Sanitize your hands prior to and after the experience.
Do not smoke, run, eat, drink, touch the actors, customers, or props. Take off all jewelry before entering. High-heels are not permitted. You must wear close-toed shoes at all times. We do not permit the use of video or flash photography inside the haunted houses. Sources of light not provided by Fear Overload are prohibited, included phone lights and non-permitted flashlights. If you do not follow the rules, you will be asked to leave.
Fear Overload Scream Park may take and use images & video of all guests. Fear Overload Scream Park at all times reserves the right to videotape patrons, and take still images, and to utilize those images and videos for any reason, including marketing, advertising, promotion, on social media, live streaming on the Internet, for safety and security, for documentation as evidence in a legal or criminal matter or other investigation, for news reporting, and otherwise in an unrestricted manner for legitimate purposes. All property ownership of such materials, and copyright in and to all such materials, shall belong exclusively to Fear Overload Scream Park in perpetuity, without any compensation or other consideration to any guest or other person in, on or around the Fear Overload Scream Park property, including the inside of the Bayfair Mall and at the Bayfair Center in San Leandro, California.
- Prices and operating schedule are subject to change without notice.
- All attractions are subject to temporary maintenance, safety or inclement weather shutdowns.
- In the event of an earthquake, fire, power outage, flood, terrorist attack, bomb threat, a violent stand up/heist, or any type of false alarm that causes Fear Overload Scream Park to shut down, Fear Overload Scream Park is not responsible for issuing a refund to ticket holders.
- Fear Overload is not responsible for issuing refunds should the event close down as required by the state or county due to the COVID-19 pandemic.
- These park rules & policies are not comprehensive, and are subject to change without notice. The park may have numerous additional rules and procedures applicable to guests which, if not followed, may subject the guest to ejection without refund.
All media, images, videos, and content of this website are an asset of Fear Overload LLC. Copyright 2020.